6. Local tokens: What are local digital tokens?
Local digital tokens are tokens issued by the car wash company and they can only be used at the one car wash company (on multiple locations if the car wash company has multiple locations).
It means that each car wash company may have its digital tokens.
Local digital tokens can be bought only from the car wash that issues them. You can buy it at the car wash change machine (with R2W logo), or from the car wash administrator directly.
If you have any questions regarding local digital tokens, please contact the car wash. You can find it’s phone number and email address on the R2W mobile app, on the car wash page.
6.1 Local tokens: How to buy local digital tokens?
Local digital tokens may be purchased only at the car wash location where you wish to use them. For more information on how to purchase local digital tokens, please contact your favourite car wash.
6.2 Local tokens: Where can local digital tokens be used?
Local digital tokens can be used only at the car wash where they were purchased.
They can not be used at any car wash in the R2W network.
6.3 Local tokens: How to upload local digital tokens from voucher?
The car wash can create and distribute its vouchers with local digital tokens.
If you have a voucher, with local digital tokens:
1. Start your R2W app and click
2. Choose the option Redeem voucher
3. Place QR code from the voucher in the camera frame, or enter code manually (pencil icon)
By scanning the QR code or typing in the alpha-numeric characters in the marked field in the R2W APP, the number of tokens shown on the voucher will be transferred to your R2W user account.
These tokens have the same value as any R2W tokens (global digital token) and they can only be used at the car wash where they are bought.
6.4 Local tokens: Expiry date of local digital tokens
The local digital tokens expiration date is one year.
You can extend the expiry date of local tokens by buying the new one of the same kind.
You cannot extend the expiry date of local tokens by buying R2W (global) tokens.
6.5 I inserted the token, but the wash did not start – what to do?
If you inserted digital token and the wash didn’t start, please contact the car wash administrator immediately or write to us on firstname.lastname@example.org with
1. your email registered at the R2W app,
2. the time and the date when you inserted the token
3. the name of the car wash
so we can detect the problem.